Submit a Ticket Product or Category With which product or category do you need help? Choose one ... Soul Theme on Shopify Theme StoreElla - Multipurpose Shopify Sections ThemeConcept - Sleek, Optimal Shopify Theme OS 2.0Halo - Multipurpose Shopify Theme OS 2.0Pre-Purchase QuestionShopify Themes from https://halothemes.net/Bigcommerce Themes from https://halothemes.net/Beautica - Premium Responsive BigCommerce TemplateBrooklynk - Responsive Fashion BigCommerce ThemeSuperKart β Supermarket BigCommerce Stencil TemplateReport Theme Bugs Verify Purchase with Envato OR Enter your Purchase Code Enter your Envato purchase code here to verify your purchase. Registration You will need to register an account with us to get support. Ticket Subject In general, what is this ticket about? Related URL Optional, but very helpful. Ticket Description Please be as descriptive as possible regarding the details of this ticket. Add Attachment Store Admin Login(For Shopify) Create a staff account for [email protected] to check your configuration and solve your issue. Let us know which theme source we need to work.Store Admin Login(For Bigcommerce) Add [email protected] as a new user to login and check. Please also create an API account (V2/V3): https://support.bigcommerce.com/s/article/Store-API-Accounts and provide us with user name, API path, Client ID and Access Token. Ticket Visibility By default, only the support team can view and respond to your tickets. A public ticket, however, would allow the entire community to view and reply. Note that they cannot view any information entered into the "private" fields above. Make this ticket public Read our privacy policy and see how we handle your personal data Submit Ticket
